Unable to Capture in Vegas 11 and Widows Movie Maker

[Trinket]

I am on a 7 64bit system and am trying to capture the video from my HV20. I have tried just about everthing I can find on the threads and on the web including changing the Firewire back to legacy, any number of setting changes in Vegas, and yet Vegas and Widows sees the camera and operates it fine just cannot get the video to appear and capture as it should. I am sure someone has a fix for this on this forum and hope they will respond to my post. I love the camera but cannot figure out for the life of me what is going on.

Thanks much for any help you can suggest.

Trinket

[Krane]

Can I assume you've already tried going through the reset/reboot process? Sometimes its as simple as that.

[Rainer]

Unfotunately there are issues with Windows 7 and firewire and the causes can be obscure and multiple. It's most likely a driver issue, especially if you have on-board firewire. Since the legacy drivers didn't work, you can hunt around for a driver, but a better strategy is to install a PCI firewire card (under $10).

[Krane]

Unfortunately there are issues with Windows 7 and firewire and the causes can be obscure and multiple. It's most likely a driver issue, especially if you have on-board firewire. Since the legacy drivers didn't work, you can hunt around for a driver, but a better strategy is to install a PCI firewire card (under $10).

Unfortunately this is true; its always been buggy, and exactly whey I think it's time to let firewire RIP. Nevertheless, it can be utilized if with a bit of persistence. Sometimes you may have to install/uninstall the drivers a bit.

[Trinket]

Unfotunately there are issues with Windows 7 and firewire and the causes can be obscure and multiple. It's most likely a driver issue, especially if you have on-board firewire. Since the legacy drivers didn't work, you can hunt around for a driver, but a better strategy is to install a PCI firewire card (under $10).

I have tried everything I can think of including updating all the drivers I can find and rebooting. Interestingly the camera is seen fine and operates from Vegas as well as from MS Movie Maker but it does not download video so I am looking into a Firewire card as you suggest and will see if that will help. I do believe the XPS has an on board fire wire so you may be correct. I have had the same issue with the E Sata on this machine and had to go to a USB3 card since the ESata would not work as well. All else runs fine so you may well be right. I will continue to check the site for other ideas and hope your easy fix will work.

Trinket

[tthoms]

I am on a 7 64bit system and am trying to capture the video from my HV20. I have tried just about everthing I can find on the threads and on the web including changing the Firewire back to legacy, any number of setting changes in Vegas, and yet Vegas and Widows sees the camera and operates it fine just cannot get the video to appear and capture as it should. I am sure someone has a fix for this on this forum and hope they will respond to my post. I love the camera but cannot figure out for the life of me what is going on.

Thanks much for any help you can suggest.

Trinket

I hope that I don't sound overly simplistic, but after I followed the advice concerning legacy FW drivers and had no success, I tried a different cable. Worked like a charm (for my HV30).

[Janke]

Yes, FW cables can be wonky, especially the tiny 4-pin connector that goes into the camera. Had to renew my cable twice.

[Krane]

Stupid FW

[HueyNRolf]

Stupid FW

FW is stupid? Really? It may be past its prime, but it seems to me that windows is what's screwing up here. All this fucking driver nonsense. Stupid windows more like.

[Trinket]

Unfotunately there are issues with Windows 7 and firewire and the causes can be obscure and multiple. It's most likely a driver issue, especially if you have on-board firewire. Since the legacy drivers didn't work, you can hunt around for a driver, but a better strategy is to install a PCI firewire card (under $10).

I installed a new fire wire board. Got a new cable. Hooked things up and same issue. Turn on HV20 and everything indicates that it is capturing but nothing is captured and nothing appears on screen during the process. So, I rolled back to legacy drivers. The onboard firewire sees the camera fine when I do this. The new board does not. So I tried it on another widow's 7 computer with a firewire connection and low and behold the capture works just fiine so it is clear the issue is my machine but am not sure where to go next. Have uninstalled and rebooted to install the camera, and both fire wire ports to no avail. Have compared all the drives on the machine that works with the ones on my machine and they match perfectly for both firewire ports and camera. I can see the camera in both Widows live movie maker and in Sony Vegas and both indicate that it is capturing when I hit the capture button but nothing captrures and nothing is saved or visible after a short test of capture time. Any ideas at all what might be going on here?

So, I know it is not the camera or the cable or the fire wire ports.

Any help would be appreciated.

[Krane]

I installed a new fire wire board. Got a new cable. Hooked things up and same issue. Turn on HV20 and everything indicates that it is capturing but nothing is captured and nothing appears on screen during the process. So, I rolled back to legacy drivers. The onboard firewire sees the camera fine when I do this. The new board does not. So I tried it on another widow's 7 computer with a firewire connection and low and behold the capture works just fiine so it is clear the issue is my machine but am not sure where to go next. Have uninstalled and rebooted to install the camera, and both fire wire ports to no avail. Have compared all the drives on the machine that works with the ones on my machine and they match perfectly for both firewire ports and camera. I can see the camera in both Widows live movie maker and in Sony Vegas and both indicate that it is capturing when I hit the capture button but nothing captrures and nothing is saved or visible after a short test of capture time. Any ideas at all what might be going on here?

So, I know it is not the camera or the cable or the fire wire ports.

Any help would be appreciated.

Been there, don't that. Next suggestion try altering the software. There are many trial versions for capturing (like CS6) available.

[Bob Sanders]

Stupid windows more like.

Why is mine working then?

[HueyNRolf]

Why is mine working then?

Because you're a believer.

[Bob Sanders]

Because you're a believer.

I see. So if you believe then it will work? Pretty silly even for you.

In other words you have no idea of what you speak (as usual)

[HueyNRolf]

I see. So if you believe then it will work? Pretty silly even for you.

In other words you have no idea of what you speak (as usual)

So fix the op's problem. Why don't you.

[HueyNRolf]

Right Bob?
In other words "I've never had a problem, so YOU must be doing something wrong."
It couldn't possibly be your beloved windows.

[Burns Luciano]

invest in a new firewire card windows 7 compatible i had the same problem i got a new card and it fixed my problem

[cgbier]

Make sure that the card's chipset comes from Texas Instruments. They are known to be the most compatible.

[Trinket]

Did install a new card. Same issue. Everything works with the software but the video doesn't capture. Camrera works fine, capture buttons work to operate the camera just no video. Have updated all software and drivers, repaired all software that appears to be connected in any way to the video but still not capture. As noted earlier the same cable and firewire connection and drivers all work on the other machine I have with the same on board fire wire but, of course, the machiene I want to work on with all the gear and Blu ray etc is the one that does not work.

Make sure that the card's chipset comes from Texas Instruments. They are known to be the most compatible.

[Janke]

Stupid question, perhaps, but - are you absolutely sure the settings in the software matches what you have on the tape?

Sometimes, if you mix SD and HD on the same tape, or change tapes, it may leave the camera in the wrong mode, and capture won't work.

[Krane]

Stupid question, perhaps, but - are you absolutely sure the settings in the software matches what you have on the tape?

That's the scientific method, hardly stupid. Especially since that was my conclusion too. But I get it. Therefore, it must be the settings?

Sometimes, if you mix SD and HD on the same tape, or change tapes, it may leave the camera in the wrong mode, and capture won't work.

What is even the result of that? Will the camera playback freeze?

[Janke]

For me, the camera appeared to be connected, but I couldn't capture.

Switching the camera off momentarily, manually running a few seconds of the "correct" material and then reconnecting it to the 'puter fixed the problem.

[Trinket]

Thanks for the thought but have tried that and to no avail. Have changed the software settings to try anything remotely close to the HD as well as HD but still all runs fine, camear shows connected, but no capture. Whether I run the camera manually or not makes no difference. Camera plays back fine on my other machine so I know it is ok as is the firewire cable. Something is blocking so will keep trying to track it down.

[Krane]

Thanks for the thought but have tried that and to no avail. Have changed the software settings to try anything remotely close to the HD as well as HD but still all runs fine, camear shows connected, but no capture. Whether I run the camera manually or not makes no difference. Camera plays back fine on my other machine so I know it is ok as is the firewire cable. Something is blocking so will keep trying to track it down.

Narrow it down. But sometimes you need to step back and/or better yet, have someone else run it without your input.

Likely suspects:

1) drivers
2) switch

[Netguru]

You posted that you are using Windows 7 64bit. There have been lots of people having firewire issues with 64bit. Did you check Device Manager to see if there is a yellow triangle next to the IEEE 1394 bus host controller? What chipset is your firewire card using? Some people have found success using the driver in this thread http://answers.microsoft.com/en-us/w...c-f604e3fac07f

Michael