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Thread: Forgot to "safely remove hardware" and now it won't connect!

  1. #1
    Junior Member
    Join Date
    May 2007
    Posts
    22

    Default Forgot to "safely remove hardware" and now it won't connect!

    I successfully captured HD video from my HV20 two times, but the second time I disconnected the firewire before shutting off the camera or using the "safely remove hardware" tool.
    Now when I connect the camera as usual, I get the connecting sound when any usb or firewire unit is connected, but nothing else happends.
    When I try to capture footage using Premiere Pro 2.0 or Avid Xpress I get error messages saying there's no contact with the camera, or that there is a port conflict.

    I can't find the camera in the device manager or anywhere else.
    Of course I tried to reboot and connect the camera several times, and once it looked like when I first connected the camera, it installed and said it was ready to go, but when I tried to capture it was the same problem again.

    The camera is working just fine otherwhise.

    Any wierd ideas or suggestions to how I could resolve this problem is very appreciated.

    I'm running Windows Vista on a ASUS F3JP with Intel T7200 (Core2Duo 2.0Ghz) and 1gb ram.
    Also connected is a 500gb external HDD.

  2. #2
    Senior Member
    Join Date
    May 2007
    Posts
    297

    Default

    try google.com This is more of a generic problem not closely related to the camera itself. Search for things about not properly disconnecting firewire external devices and the problem that occurs.

  3. #3
    Valued Member
    Join Date
    May 2007
    Posts
    71

    Default

    Try to hook it up to a different PC or a Mac, if available. At least you'll know if the camera is ok.

  4. #4
    Junior Member
    Join Date
    May 2007
    Posts
    22

    Default

    I tried hooking it up to my friends computer and opened Premiere and when I tried to open the capture window it froze up.

    When I connected it to my own computer again it worked just fine, so somehow, plugging it in to another computer automagically solved whatever the problem was

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