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Thread: HV20 not being recognized by Windows 7 HP

  1. #1
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    Default HV20 not being recognized by Windows 7 HP

    Hello,
    I have a very strange problem with HV20, not being recognized by operating system, Windows 7 Home Premium. Hopefully someone can help me with it.

    Previously I had Windows XP with older hardware (Athlon 3200+, 1.5GB mem, ect.) and everything was ok. I plugged the camera by FireWire PCI card (VIA chipset) and it was recognized by the system and HDVsplit, the software I use for capturing the recorded material. Recently I upgraded my PC to i7 2600, 8 gigs of ram, ASUS P8H67-M EVO motherboard with onboard FireWire and Windows 7 HP. When I plug the camera to the onboard FireWire slot and turn the camera on, nothing happens. It is not recognized by the system nor by HDVsplit.

    And now is the tricky part of the story. I plugged my old FireWire PCI card, installed the drivers and.. still nothing. The camera is again not recognized. Both, the onboard and PCI card IEEE connections seem to be ok. They are both visible in device manager like if nothing was wrong. The drivers are ok. My system is fully updated. The BIOS settings are also ok. Onboard IEEE is enabled. I even upgraded BIOS version but it didn't help.
    After that I thought there may be something wrong with the camera or the FireWire cable. I took both and the PCI card to ma work place. At work I've got i7 860, 8gigs of ram, Intel motherboard and Windows 7 Professional. I plugged the PCI card and it worked perfectly. Everything was ok. Then I plugged the camera to another PC (i5, 8GB mem, Intel MB with onboard IEEE, Windows7 Pro.) and again it worked well.
    Knowing that ma camera and cable as well as the PCI card are ok, I took everything back home but as previously nothing worked. Does anyone has any idea of what might be wrong with my PC?
    Any help would be appreciated.

  2. #2
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    Can you disable the security tools for a while, such as the firewall Outpost. I encountered a similar issue with my HV20, it wouldn't recognize my HV20. After disabling it for a while, it did. (Still have to figure out why Outpost blocks it, but anyway..)

  3. #3
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    I've got only MS Security Essentials and windows firewall. Disabling them didn't help

  4. #4
    Legend Janke's Avatar
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    Legacy driver for FireWire.


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    Unfortunately I tried it as well. It didn't help.

  6. #6
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    Default

    Quote Originally Posted by piwo82 View Post
    Hello,
    I have a very strange problem with HV20, not being recognized by operating system, Windows 7 Home Premium. Hopefully someone can help me with it.

    Previously I had Windows XP with older hardware (Athlon 3200+, 1.5GB mem, ect.) and everything was ok. I plugged the camera by FireWire PCI card (VIA chipset) and it was recognized by the system and HDVsplit, the software I use for capturing the recorded material. Recently I upgraded my PC to i7 2600, 8 gigs of ram, ASUS P8H67-M EVO motherboard with onboard FireWire and Windows 7 HP. When I plug the camera to the onboard FireWire slot and turn the camera on, nothing happens. It is not recognized by the system nor by HDVsplit.

    And now is the tricky part of the story. I plugged my old FireWire PCI card, installed the drivers and.. still nothing. The camera is again not recognized. Both, the onboard and PCI card IEEE connections seem to be ok. They are both visible in device manager like if nothing was wrong. The drivers are ok. My system is fully updated. The BIOS settings are also ok. Onboard IEEE is enabled. I even upgraded BIOS version but it didn't help.
    After that I thought there may be something wrong with the camera or the FireWire cable. I took both and the PCI card to ma work place. At work I've got i7 860, 8gigs of ram, Intel motherboard and Windows 7 Professional. I plugged the PCI card and it worked perfectly. Everything was ok. Then I plugged the camera to another PC (i5, 8GB mem, Intel MB with onboard IEEE, Windows7 Pro.) and again it worked well.
    Knowing that ma camera and cable as well as the PCI card are ok, I took everything back home but as previously nothing worked. Does anyone has any idea of what might be wrong with my PC?
    Any help would be appreciated.
    The connection?

    Try connecting another device (preferably Canon--I've got two Canon cameras) to that port and see what happens.
    Last edited by Krane; 2011 July 16th at 20:42.

  7. #7
    Tropical Legend cgbier's Avatar
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    The VIA chipset? IIRC, this thing is not the best. Texas Instruments has a better chip for FW.
    "It is dark the other side. Very dark!" - "Oh, shut up and eat your toast!"

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