Hi everyone. I'm new to this Forum and new to the HV20! I just purchased a brand new camcorder and discovered that the cassette compartment cover is slightly loose - meaning that it doesn't feel secured in its closed position. The cassette compartment cover shifts ever-so-slightly, but enough so that it feels like it's loose. It also makes a small, but noticeable noise as it is shifting back and forth. This noise would definitely be picked up by the mic when recording since the zoom controls and joystick are attached to the case. When I put in a MiniDV cassette, there is no difference. Is this normal? I returned the camcorder and exchanged it for another one (at a different store) and the same symptom occurred. Any thoughts to ease one's concerns? Thanks. Stafmail.