Movie Studio 9 Platinum sound

[Mel]

When I save a file to .avi and play it back on another player, there is no sound.
I've tried using every type of file to check this but cannot get the sound to play after rendering in Movie Studio.

When I put a file in the timeline, the audio track shows, but is darkened out.

I've tried .avi, .mpg, .mp4, but nothing works. I had more luck with my old version of Studio.

Can anyone give me a quick start on how to get audio working in this program.

[Rainer]

This could be as simple as unmuting your audio track (tracks are darker when muted), just press the little "mute" button on the left of the track. You can also try just rendering the audio and see what you get.

[Mel]

Already tried that Rainer. Rendered a .wav file and checked it in audio players, but there is no audio visible.

[Rainer]

OK. I'm still thinking its got to be something minor. A darkened track shows your audio is muted, somehow. If the main track isn't muted, make sure you haven't soloed another empty track? Try dragging the audio to another track and see if it shows normal? Just to see if its your system, open your clip in your Soundforge Studio and see if it renders audio from there?

[Rainer]

And one other thought. Go "Render as", "Custom" Video Tab, and make sure the "Render audio also" box is checked.

[Mel]

I checked that as well, Rainer but it was configured properly.

I've tried dragging every type of video file with sound into the timeline and each of them is darkened out. No sound file has ever displayed properly.

Nothing I've rendered has included the sound that should be there.
There is a play button at the top of the screen that does play the sound and run the video in the preview window but the play button on the bottom of the screen does not.

More suggestions are welcome before I remove this program and reinstall it.

[JohnL]

Make sure Vegas has been correctly configured for your audio interface (soundcard).

Under Options there's a tab for Audio.

[Mel]

Thanks, JohnL, I checked that as well. I've checked everything I can find and the program will not display, nor render any audio track.
Time to uninstall.

[Mel]

I uninstalled then reinstalled this program and now the sound aspect works.
Don't know what it was before, but now I can work with the sound features.
Thanks to all the people who offered suggestions.

[tuique]

I had a similar problem with Sony Movie Studio 7. Finally discovered that I had somehow enabled the "mute all audio" item under the Options menu. A frustrating couple of hours.