2007 October 31st, 12:33
Top marks to Ten Ounce (Canadian delivery)
I PM'd Miguel on Oct. 22 with my cam needs and my cell phone. He called next day and completed the sale. I special requested USPS Global Express to Canada to avoid hefty brokerage charges levied by FedEX/UPS types. He shipped on Monday and it arrived yesterday. Fantastic experience! Credit where it's due.
2007 October 31st, 13:10
Gotta love it..
It is nice to run across someone who goes the extra mile. It does seem like that's a rarity these days, but at the same time I think with the increase in online sales when you actually talk to someone on the phone it somehow seems more personal than it did before. Anyway, I agree.. Thanks Ten Ounce. Your customer service is top notch.
2007 October 31st, 14:31
Thanks alot for the kind words gentlemen. I really do try my best to treat every customer as if they were my only customer, and it's really done well for me over the years. Thanks for placing your trust in me and my company.