HV 20 not recognised on MacBook Pro

[VerbierRascal]

What a dissapointment! I had my HV 20 importing last week, and now iMovie does not recognise the camera. (I only see "Built-in iSight" when clicking on the movie camera lower left screen.)

I have bough a new cable, restarted, unlpuged computer for a few minutes (no batterie too), changed tapes, run Cocktail, stopped fast user swtching. These are all things I read about possible conflicts.

Any ideas?

[skinnyboy]

Try it on another computer to see if the camera or the computer is the problem.

[VerbierRascal]

Thanks for the tip. It looks like there is a problem with the firewire port on the HV 20. I tried it on another computer and it still is not recognised. I have been instructed to send it to Canon here in Switzerland. Quite depressing to think my new camera will be worked on in a shop by people whom I have no idea of their expertise...

[VerbierRascal]

I would be curious to hear from any one else who may have had this problem.

By the way, a quick way to see if your camera is getting a firewire connection to your computer is to use system profiler and click on firewire. You should see a device there.

[sp8ce07]

Someone else had a similar problem a few weeks ago. Use the search tool in the forums to find similar keywords.