jmorton
2007 July 13th, 03:43
Here is what I sent to Canon:
:hv20-smilie58:"At the following website Canon provides several HD clips for download to
demonstrate the capabilities of the HV10 and HV20.
http://usa.canon.com/app/html/See_The_Difference/hd_cmos.shtml
It is essential that you accompany each clip with detailed information
as to what camera settings were used when the clips were shot, whether
the clips were captured on tape or through HDMI, what computer system
was used (both hardware and OS software,) what Non-Linear Editing
software was used, and what output software was used, etc. The more
detailed the better.
I believe with this kind of support you will see your sales increase by
at least 20%. No one wants to buy into a big hassle. Make it easy for
me and others to say, "This is easy. I can do this. I am going to by a
Canon HV20!"
Thank you.
JM"
And here's what Canon said:
:hv20-smilie32:"We have forwarded your comments to Canon USA through our Customer
Feedback process. This process allows us to capture important feedback
from our valued customers. As we constantly strive to improve our
products and services, your comments are vital to our continued success."
:hv20-smilie64:Seems to me that Canon will probably follow up on this. It makes no sense logically or financially not to make it as easy as possible for their customers and potential customers to get the same great results from their products as they show and imply with these clips.
:hv20-smilie58:"At the following website Canon provides several HD clips for download to
demonstrate the capabilities of the HV10 and HV20.
http://usa.canon.com/app/html/See_The_Difference/hd_cmos.shtml
It is essential that you accompany each clip with detailed information
as to what camera settings were used when the clips were shot, whether
the clips were captured on tape or through HDMI, what computer system
was used (both hardware and OS software,) what Non-Linear Editing
software was used, and what output software was used, etc. The more
detailed the better.
I believe with this kind of support you will see your sales increase by
at least 20%. No one wants to buy into a big hassle. Make it easy for
me and others to say, "This is easy. I can do this. I am going to by a
Canon HV20!"
Thank you.
JM"
And here's what Canon said:
:hv20-smilie32:"We have forwarded your comments to Canon USA through our Customer
Feedback process. This process allows us to capture important feedback
from our valued customers. As we constantly strive to improve our
products and services, your comments are vital to our continued success."
:hv20-smilie64:Seems to me that Canon will probably follow up on this. It makes no sense logically or financially not to make it as easy as possible for their customers and potential customers to get the same great results from their products as they show and imply with these clips.